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Jomajo Cleaning Service Pty Ltd

Website Terms of Use

Effective Date: 20th November 2025

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These Website Terms of Use ("Website Terms") govern access to and use of the Jomajo Cleaning Service Pty Ltd website (www.jomajo.com.au) ("Website"). By accessing or using this Website, you agree to be bound by these Website Terms.

These Website Terms are intended to provide a general legal framework only. All cleaning services provided by Jomajo Cleaning Service Pty Ltd are governed by service-specific terms and conditions, which prevail in the event of any inconsistency.

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1. About Us

Jomajo Cleaning Service Pty Ltd (ABN 115 526 830) ("Jomajo", "we", "us", "our") is a cleaning and property services provider operating primarily in the Northern Territory, Australia.

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2. Website Use

You may use this Website for lawful purposes only. You must not:

  • Use the Website in any way that breaches applicable laws or regulations;

  • Attempt to interfere with the operation, security, or functionality of the Website;

  • Copy, reproduce, or exploit Website content for commercial purposes without written consent.

We reserve the right to suspend or restrict access to the Website at our discretion.

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3. Information Disclaimer

Information provided on this Website is general in nature and for informational purposes only. While we take reasonable care to ensure accuracy, we do not warrant that Website content is complete, current, or error-free.

Service descriptions, pricing, inclusions, and availability may vary and are subject to confirmation by formal quotation.

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4. Quotes, Bookings & Contracts

Submitting an enquiry or requesting a quote through this Website does not constitute acceptance of services.

A binding agreement is formed only when:

  • A written quotation is issued by Jomajo; and

  • The quotation is accepted by the client; and

  • The applicable Service-Specific Terms and Conditions are accepted.

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5. Service-Specific Terms

All services provided by Jomajo are governed by separate service-specific terms, including but not limited to:

  • Domestic / Regular Cleaning Services Terms

  • End of Lease / Bond Cleaning Terms

  • Commercial or Contract Service Terms (where applicable)

  • Trade Promotion or Promotional Terms (where applicable)

These documents are made available at booking, quotation stage, or via request.

Order of precedence:

  1. Service-Specific Terms

  2. Accepted Quotation / Scope of Works

  3. These Website Terms

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6. Payments & Pricing

Pricing displayed on the Website is indicative only unless expressly stated otherwise.

All pricing, payment terms, deposits, cancellation fees, call-out charges, and surcharges are governed exclusively by the applicable service-specific terms and the accepted quotation.

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7. Cancellations & Rescheduling

Cancellation, rescheduling, access issues, and non-attendance fees are governed by the applicable service-specific terms agreed to at the time of booking.

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8. Australian Consumer Law

Nothing in these Website Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law (ACL) or other applicable legislation that cannot be lawfully excluded.

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9. Limitation of Liability

To the maximum extent permitted by law:

  • Jomajo is not liable for indirect, incidental, or consequential loss arising from Website use;

  • Jomajo does not guarantee uninterrupted or error-free access to the Website;

  • Use of the Website is at your own risk.

Service-related liability is governed solely by the applicable service-specific terms and the ACL.

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10. Intellectual Property

All Website content, including text, graphics, logos, images, and branding, is the intellectual property of Jomajo Cleaning Service Pty Ltd unless otherwise stated.

You must not reproduce, distribute, or use Website content without prior written consent.

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11. Privacy

Personal information collected through the Website is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

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12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

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13. Changes to Website Terms

We may update these Website Terms from time to time. Updated terms take effect once published on the Website.

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14. Governing Law

These Website Terms are governed by the laws of the Northern Territory, Australia. You submit to the non-exclusive jurisdiction of the courts of the Northern Territory.

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15. Contact

For enquiries regarding these Website Terms:

Jomajo Cleaning Service Pty Ltd
Email: info@jomajo.com.au
Phone: 08 7943 2114
PO Box 40395, Casuarina NT 0811

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